REFUND POLICY FOR ANKUR KALA
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Donor Refund Request:
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Donors who wish to claim a refund must do so within 24 hours of making the donation.
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A valid reason for the refund request must be provided, along with supporting documents or evidence.
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Donors can submit their refund request by contacting Ankur Kala through our official communication channels (as mentioned on our website or official correspondence).
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Refund Processing:
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Upon receiving a valid refund request, Ankur Kala will review the request and supporting documents provided.
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If the refund request is approved, the donation amount will be refunded to the original payment source.
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A processing fee of 3% of the total donation received will be deducted from the refunded amount to cover administrative and transaction costs.
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| Timelines for Refund: |
| Ankur Kala aims to process refund requests promptly and efficiently. |
| Ankur Kala will process refund within 3 working days from the approval of Refund. |
| However, the actual time taken for the refund to reflect in the donor’s account may vary depending on the payment gateway or financial institution involved. |
| Ankur Kala will provide reasonable updates and support during the refund process. |
| Non-Refundable Donations: |
| Certain types of donations may be non-refundable. This includes donations made towards specific projects, campaigns, or events where it is explicitly stated that the donation is non-refundable. |
| In such cases, Ankur Kala will clearly communicate the non-refundable nature of the donation at the time of solicitation. |
| Changes to the Refund Policy: |
| Ankur Kala reserves the right to modify or amend this refund policy at any time. Any changes to the policy will be effective immediately upon posting the updated policy on our official website. |
| Please note that Ankur Kala is committed to utilizing donations efficiently and effectively for the betterment of society. We encourage donors to carefully consider their donation before making a contribution and to reach out to us with any questions or concerns they may have. |
